Terms of Policy

1. Company Information

Company Name: GCC Group Limited
Headquarters: Hong Kong SAR, China
Factories & Branches: Dongguan, Heyuan, Shanghai, Humen (China)
Email: gcc@gccgroup.com.cn
Telephone:

  • Hong Kong: +852-2699 0327

  • Dongguan: +86-769-8777 0808

  • Heyuan: +86-762-285 8333

  • Shanghai: +86-21-6236 4988

  • Humen: +86-769-8150 9580


2. Scope of Business

GCC Group Limited specializes in the design, manufacturing, and distribution of high-quality zippers, sliders, metal and plastic accessories for garments, luggage, and industrial applications.
Our product lines include:

  • Nylon zippers

  • Plastic (tooth) zippers

  • Metal zippers

  • Slider series

  • Special and customized zipper solutions

  • Hardware and plastic accessories


3. Product Information

All product descriptions, specifications, and visuals displayed on our website are for reference only.
While we strive for accuracy, GCC Group Limited reserves the right to modify or discontinue any product at any time without prior notice.
Colors, sizes, and technical parameters may vary slightly due to production or display settings.


4. Orders and Pricing

  • All prices are quoted in RMB or USD, depending on your region and quotation terms.

  • Prices do not include taxes, shipping, or customs duties unless otherwise specified.

  • Orders are subject to confirmation and availability.

  • We reserve the right to refuse or cancel any order if fraud, incorrect pricing, or other irregularities are detected.


5. Payment and Billing

Payments shall be made via bank transfer, PayPal, or other approved methods.
Invoices must be settled according to the agreed payment terms stated in the proforma invoice or sales contract.
Late payments may incur additional charges or suspension of delivery.


6. Shipping and Delivery

  • Delivery timelines depend on order quantity, production schedule, and logistics conditions.

  • Risk of loss passes to the customer once goods are shipped from our facility.

  • Customers are responsible for all import duties, taxes, and customs clearance procedures.


7. Returns and Claims

All returns or quality claims must be reported within 7 days of receiving the goods.
Products must be unused and in original packaging.
Custom-made or personalized products cannot be returned unless defective.
We reserve the right to inspect and verify any claim before issuing replacements or refunds.


8. Intellectual Property

All content on our website—including images, logos, designs, product photos, and trademarks—belongs to GCC Group Limited.
Unauthorized reproduction, distribution, or use of our materials is strictly prohibited.


9. Privacy and Data Protection

We respect your privacy.
Personal data collected through our website (such as name, address, phone number, and email) is used solely for order processing, customer service, and communication.
We will never sell or disclose your data to third parties without consent, except when required by law.


10. Limitation of Liability

GCC Group Limited shall not be liable for:

  • Indirect, incidental, or consequential damages arising from product use or delay;

  • Losses caused by improper installation or misuse of products;

  • Any third-party content or links displayed on our website.


11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR).
In case of dispute, both parties agree to resolve matters amicably or submit to the jurisdiction of Hong Kong courts.